Last Updated: October 21, 2025
Welcome to examprep.sg (the "Platform"), operated by ExamPrep.sg ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.
By using the Platform, you agree to the collection and use of information in accordance with this policy.
We may collect the following types of information:
When you register for an account, we collect your email address and password, or your name and email address if you sign up using a third-party provider like Google.
When you purchase a plan, our payment processor, Stripe, will collect your payment card information. We do not store your full payment card details on our servers.
We automatically collect information about your interactions with the Platform, such as the exams you take, the answers you provide, your scores, and your performance on different topics and chapters. This data is essential for the functionality of our recommendation engine.
Like most websites, we may log information such as your IP address, browser type, operating system, and the pages you visit.
We use the information we collect for the following purposes:
To create and manage your account, process your payments, and grant you access to the relevant exam materials.
To analyze your performance data (your answers and scores) to power our AI Recommendation Engine, identify your weak spots, and suggest personalized quizzes.
To allow you to view your past exam attempts and track your performance over time.
To send you transactional emails, such as payment confirmations, and respond to your support requests.
To analyze usage data to understand how our users interact with the Platform and to improve its features and functionality.
We do not sell your personal data. We may share your information with the following third parties who provide services on our behalf:
These third parties are obligated to protect your information and are not permitted to use it for any other purpose.
We implement a variety of security measures to maintain the safety of your personal information. Our platform is built on Supabase, which provides enterprise-grade security features. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
As a user in Singapore, you have certain rights under the Personal Data Protection Act (PDPA). You have the right to access, correct, or request the deletion of your personal data that we hold. To make such a request, please contact us at support@examprep.sg.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
If you have any questions about this Privacy Policy, please contact us at support@examprep.sg.
